Ashley Larson presented on two panels with her Gavel colleagues at that the Gavel Annual Conference. Cognitive Bias in the Claims Defense System and The Forgotten Fender Bender. Cognitive Bias in the Claims Defense System explored how psychology can help your decision making, conflict resolution, client relationships, deposition conduct, settlement conferences/mediations, and trial practice. The Forgotten Fender Bender explored strategies to prevent minor car accidents and injury claims from evolving into large claims by utilizing efficient early investigations and evidence preservation related to the accident and accident scene, property damage, and claimants.